![]() DO NOT HIRE SHOWTIME SHUTTLE! Spend the money and hire a taxi reliable and on time! We thought this may be the time of redemption.WRONG! After a 30min wait on the morning of our departure, we called and the desk lady didn't have us on her route therefore, we were not going to be picked up! Had we not called, we would have missed our flight or at the very least been late due to having to hire a taxi at the last minute. We called 36-Hrs prior to our required departure time and spoke to a lady who gave us the pickup location, time and confirmed our airline. Our return wasn't much better from the first time. Too many people waiting at the stands due to not enough shuttles running was the most likely cause of this debacle. Some people ended up on the wrong shuttles due to poor layout of lines running into one another. The stands kept inter-mingling lines they didn't have enough room for two lines of people to wait w/o confusion. Another 2-Hr wait at the airport after some confusion (again) as to what stand we needed to wait at based upon our hotel. Wow, we weren't disappointed in the bad service. We don't like making decisions based upon one experience therefore, we attempted to us them again this year for Valentine's Day/early Anniversary. Turned out the driver had the incorrect hotel and did not call back to the desk for confirmation prior to returning to the airport. When we told the lady we were there 20 min earlier than they required, she said the driver did not see us and left. The shuttle never arrived, and when we called the desk for clarification, they said we were not at the hotel and the driver left. The lady assured us of the time and location based upon our departure flight time. If this wasn't enough of a frustration, we contacted Showtime tours more than the minimum required 24-Hr call prior to establish reservations. The showtime desk personnel did not know which shuttle stand we needed to wait at for our hotel and then once they figured this out, we had another 2-Hr wait until we boarded for transport to the hotel. The shuttle was the worse part of our 16th wedding anniversary. Air travel, hotel and shows went well, but we had the worse experience with the shuttle. We wanted to spend a relaxing week in Las Vegas and not have to worry about travel arrangements, shows, etc. Consistent with New York City and State recommendations, audience members are strongly encouraged to wear masks in theatres.My husband & I had our first experience with the airport Showtime Shuttle in Apr 2006. The owners and operators of Broadway theatres in New York City will continue their mask optional policy until further notice. Join ShowBus on any of our upcoming dates!Ĭall for reservations 86 Vaccination and Mask Policy for Broadway Shows in NYC West Springfield, MA - Manchester, CT - West Hartford, CT - Waterbury, CT - Danbury, CT Inquire about ShowBus Dates & Show Availability by calling us: 86 or email: Departures for 2023! Looking to take in the excitement of a new show, A BEAUTIFUL NOISE or MJ The MUSICAL might be what your looking for! Relax as Friendship Tours whisks you away to your exciting Broadway show adventure.Įnjoy a long-running musical favorite like THE LION KING or WICKED. ![]() Hop aboard a comfortable, deluxe motorcoach from multiple departure locations in Massachusetts and Connecticut. ShowBus is the most convenient, user-friendly way to travel into New York City. Along with Friendship Tours' commitment to our “Safe Journey” policies, these extra measures will continue to help promote health and safety on the road. ![]() Safety is the Priority: As Broadway reopens, theaters will introduce safety measures for both guests and the cast & crew. Broadway is back welcoming theater-goers once again.
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